ALWAYS LOOKING FOR WOW Kristina always chooses to sit at the bar in a restaurant, unless she has her kids or granddaughter with her. We ask her what secrets for a great hospitality experience she’s learned at bar counter height. She begins talking about extending the boundaries of a cocktail to give a member something special and we understand that, metaphorically, she wants an experience that’s full of flavor ... from greeting, she says, to how a member is taken to the table, what and how well the specials on the cocktail and dining menus are shared with them, and how they’re served. “Part of the member experience is spiking the member’s interest. The entire bar team is trained on looking for the ooh.” Everything they do behind the scenes, Jarrett explains, from innovating to making, tweaking and tasting to bring a cocktail to the forefront, is designed to arrive at the moment when the entire team believes in the cocktail they’re selling. The team’s custom old-fashioned and custom martini menus, without fail, eight times out of 10, get the wow. There’s The [famous] Cardroom old-fashioned, with its popcorn-flavored syrup to give it a real butter note, black walnut bitters and pinch of salt. And the super-popular Filthy Martini with a few ounces of the team’s homemade brine of pickle juice, olive juice, pepperoncini juice and jalapeno combined with gin or vodka, topped with a few drops of olive oil and a twist of fresh-cracked pepper. Kristina says you get your electrolytes while you’re drinking but concedes you must like pickles. And there are the names: Sweater Weather. The Heat Wave. Sandy Dunes Margarita. Sunset Dunes Margarita. For the team, many of whom had never bartended before they arrived at Prairie Dunes, Jarrett creates a potent mix of fun, discovery, enfranchisement and the bright spot of dual server-bartender on their developing resumes. She loves teaching the next generation, including the younger staff persons serving tables. She tells us the best bar experience she ever had was at the eastside Wichita Fuzzy’s Taco Shop a few years back on her husband’s birthday. “It was absolutely, 100 percent great hospitality from the bar staff.” She admits to always wanting to poach that kind of talent. CLEAN SHOT TO THE GREEN For members who are investing in clean and healthy living, Jarrett’s team has the Juniors, which is to say they’ll remove alcohol from a cocktail but not the social, not the fun. And they’re not just for kids, although Juniors give the 1930s-era Shirley Temple a run for her money. “In the past few years,” Kristina elaborates, “our mocktail menu has become super popular. A lot of people want alcohol-free cocktails, based off seasonal favorites. Everything can be ordered as a Junior. We’ll mix a Mango Junior or a Passion Fruit Paloma. Our Honeysuckle Junior still has the housemade lavender honey syrup, lemon juice, lemonade, sparkling water and fresh basil. It’s just minus the gin. We’re pouring Michelob ULTRA NA in glasses today along with NA Athletic IPA and Fre wines.” We believe Jake would say, if it looks like a cocktail, smells like a cocktail, and pours like a cocktail, it’s a cocktail. NA or double, slushy or on the rocks, for the member at Prairie Dunes served by the F&B hospitality team, it’s all cheers going down. 19
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